Our company, founded in 2018, selects and distributes high-quality products online, designed in France. We offer a complete range of items combining reliability, practicality, and design, suitable for everyday needs as well as specific uses.

Our parts are primarily distributed from Spain, France, Germany, Poland, and China, depending on the product category. Each workshop is selected for its specific expertise and its ability to meet our functional requirements.

We prioritize materials, components, and standards recognized for their reliability and durability. Each product meets demanding specifications, and the product sheets detail the main components and characteristics.

Yes. Before being put on sale, our products undergo usage, performance, and compliance testing. We do not approve an item based solely on a prototype or theoretical rendering.

Each product page includes clear information: capacity, compatibility, and recommended environment. If you have any questions, please contact us: we will guide you precisely.

This depends on the product and the context of use (dimensions, regulations, compatibility, environment of use, etc.). For each item, we clearly indicate the essential characteristics: size, weight, composition, usage recommendations and any warnings.

If you have a specific need (type of device, available space, applicable standards, transport, etc.), we recommend that you compare this information with your constraints or contact us before purchase to confirm compatibility.

Yes. Unless otherwise stated, our products are designed to suit the widest possible audience.

Yes, most modules follow industry standards. If you have any doubts, contact us before purchasing.

In many cases, yes, especially when the products follow common formats or standards.

Always use mild soap and lukewarm water (maximum 30°C), and avoid fabric softener. Hand washing or machine washing on a delicate cycle is preferable. Close zippers and detach straps before washing.

Yes, if the product is designed for it: backpacks, technical clothing, or covers can be machine washed. Choose a gentle cycle, reduced spin speed, and do not tumble dry. Air drying is recommended for our down products.

After washing, you can apply a water-repellent treatment (spray or specific DWR wash) to clean, dry fabric. Activate the treatment by quickly tumble drying on a low heat setting or ironing.

Clean the closures with a soft brush and soapy water. Then apply a wax or specific lubricant (for example, dry silicone) to facilitate smooth gliding without attracting dust.

Orders are shipped within 24 to 48 business hours. Delivery times vary depending on the carrier and the country (generally 3 to 9 business days).

You can have your order delivered anywhere in mainland France, as well as in Europe (excluding Malta).

Contact us immediately after placing your order. Once the package has been shipped, address changes are no longer possible.

The packaging is discreet and protective, with no visible external markings. The products are carefully packaged to guarantee their integrity upon receipt.

We remain available to verify your order with the carrier. Contact us with your order number for prompt assistance.

Yes, the delivery to a collection point option is available at checkout during payment. Choose from our selected carriers and get your order delivered quickly.

Once your order is validated, you will automatically receive a confirmation email containing a tracking number as soon as your package is shipped.

You can then track the status of your delivery in real time via:

• The tracking link included in this email
• Your customer account can be found in the "My Orders" tab.
• Our customer support if needed

If you have any problems, please do not hesitate to contact us .

Yes, contact our customer service department within 30 days of receipt.

Yes. Return shipping costs are covered by us, except in cases of exceptions provided for in our return policy.

Contact us via our form or by email with supporting photos. We will tell you what to do next.

We will either issue a refund or a replacement, depending on availability and conditions.

Does the product need to be unused?

Once the returned product has been received and verified, the refund is processed within 7 to 14 business days.

We do not offer exchanges. If you would like a different product, you can place a new order once the return has been approved.

We accept bank cards (Visa, MasterCard, American Express), Apple Pay, PayPal and Google Pay.

Yes. Our site is protected by SSL encryption, and transactions are processed through a platform certified to meet security standards (such as PCI-DSS). We do not store any banking information.

Yes, you can make a purchase via our payment provider Paypal and pay in 3 or 4 installments without fees.

It will be sent to you by email after order confirmation. You can also contact us to receive it again.

No. Your data is used strictly to process your order, improve the experience, or contact you if necessary. Nothing else.

Try another browser, check your bank limits or contact us: we will help you complete your order.

Respect the loads and uses specified in the data sheet. Do not exceed the indicated weight, temperature, or mechanical stress limits.

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Some items, such as tools or fuel, are subject to restrictions depending on the country and carrier. Check your local regulations before traveling.