Accessibility | Our commitment to a website usable by everyone
Every user should be able to easily access our products and services.
Whatever your needs or abilities, we are committed to making our site clear, simple and usable by everyone.
Because every user is unique, we strive to offer an inclusive and accessible experience to everyone.
Our commitment
We are aiming for WCAG 2.2 - Level AA compliance for the entire site (excluding embedded third-party content). This page follows the logic of the French recommended accessibility statement ( RGAA ) and aligns with the European standard EN 301 549. Beyond these standards, the priority remains simple: an interface usable by everyone, under diverse conditions, without depending on a specific configuration.
Accessibility features implemented
- Fully functional keyboard navigation (logical order, pitfalls avoided), visible focus and markers in the tree structure.
- Alternative (
alt) descriptive texts for each image carrying real information; decorative images ignored by screen readers. - Contrasts tested and calibrated to guarantee readability, including in eye strain or low light.
- ARIA- compatible, hierarchical semantic HTML structure (headings, regions, navigation areas, main content).
- Zoom 200% without loss of readability or break in layout.
- Verified compatibility with screen readers and assistive technologies (VoiceOver, NVDA, voice navigation, external commands).
- Interactive components (menus, accordions, modals) controllable via keyboard with ARIA states (
aria-expanded,aria-controls...).
Scope, method and test environments
Scope of audit : Homepage, Categories/Collections, Product pages, Shopping cart, information pages (Terms and Conditions, Accessibility), guides. (The payment/Checkout process is operated by Shopify and follows its own accessibility guidelines.)
Methodology : iterative internal audit on a representative sample, combining manual and tool-based tests.
- Tools : DevTools/WAVE axis, Lighthouse, contrast analysis, ARIA inspection, keyboard tests.
- Screen readers & browsers : VoiceOver (Safari iOS 17), NVDA 2024 (Firefox 128/Windows 11), Chrome 126 (Android 14).
Compliance status (self-assessment)
Partial compliance as of the publication date. The main discrepancies identified are the subject of a prioritized action plan (below) and documented follow-up. Next full review: February 2026 .
Non-conformities and action plan
The accessibility approach is active, structured, and ongoing. The points below are monitored and planned:
| Discrepancy observed | Action | Target deadline | Status |
|---|---|---|---|
Some decorative images without explicit alt=""
|
Automatic normalization of themes + content review | +30 days | Planned |
| Historical videos without transcripts/subtitles | Added mountain bike subtitles + transcript | +60 days | In progress |
| Customizing contrast (dark mode) | Setting up prefers-color-scheme + toggle button |
+90 days | Program |
Assistance and contact
If you have difficulty accessing a page, content, or feature, support is available. You will receive a response within 5 business days with a suitable solution (alternative version, direct answer, additional documentation, navigation assistance).
- Contact form: /pages/contact
Each report is recorded, analyzed and integrated into the continuous improvement cycle.
Legal remedies
If, after reporting, the response received is not satisfactory, it is possible to contact the Defender of Rights (France): online form, regional delegate, or free letter: "Defender of Rights, Free Response 71120, 75342 Paris CEDEX 07".
Why this commitment?
Designing reliable equipment means making it usable by everyone, in all conditions. On an e-commerce site, accessibility is not a constraint: it is the continuation of a requirement for robustness, readability and efficiency in service of a seamless shopping experience, including for users of assistive technologies.
Assessment and compliance
The site undergoes regular internal audits aligned with WCAG 2.2 AA (W3C/WAI standards) and based on RGAA / EN 301 549 requirements. Each detected non-conformity is documented, prioritized, and corrected according to a standardized process. The objective is to achieve and then maintain sustainable, measurable, and transparent compliance.
Last updated: December 2025
